Dispute & Appeal Process
The dispute process allows you to disagree with a claim or clinical decision.
Discover how and when to submit a dispute. Learn about the timeframe for appeals and reconsiderations. And find contact information for other issues.
Learn about the dispute process
Form to be completed with an appeal
Form to be completed with a Medicare appeal
Authorized Representative Request
The dispute process made simple
Have more questions about disputes and appeals?
Read our FAQs. We have answers to many questions, including:
- What’s a dispute?
- What’s the procedure for disputing a claim decision?
- What’s a reconsideration?
- What is an appeal?
News
You are now leaving the Aetna Dental Web site and linking to ClaimConnect*.
Aetna Dental works with ClaimConnectTM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice.
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